Finance

We offer a range of 0% interest finance options over 6 to 12 months.

• Minimum loan amount: £250
• Maximum loan amount: £15,000
• Deposit options: 0% – 50% of the order value
• First repayment typically due: 30 days after delivery

At checkout, select Pay on Finance, choose a finance product, and complete the secure V12 online form.

Cash Price: £1,000

Deposit (10%): £100

Total Amount of Credit: £900

Representative APR: 0%

Interest Rate: 0%

Number of Monthly Repayments: 12

Monthly Repayment: £75

Total Cost of Credit (Interest): £0

Total Amount Payable (Including Deposit): £1,000

• 18 years or older
• Resident in the UK or Jersey for at least 3 years
• In permanent paid employment, self-employed, homemaker, retired with pension, working student, or in receipt of disability benefit
• Debit or credit card in your name, registered to your address
• Bank or Building Society current account for Direct Debits
• Valid email address

If you are retired or registered disabled, V12 may request proof of sufficient income. Other conditions may apply, and approval is not guaranteed.

The rate of interest is the cost you pay each year to borrow money, expressed as a percentage. It does not include any additional fees or charges.

The APR (Annual Percentage Rate) is a broader measure of the cost of borrowing. It includes the interest rate plus any mandatory charges, allowing you to compare different credit and loan offers more easily.

V12 uses credit scoring to assess your application based on the information you provide and data held by credit reference agencies. This ensures applications are treated fairly and consistently.

Credit reference agencies may hold information such as:

• Electoral roll details
• County Court Judgments (CCJs) and bankruptcies
• Existing credit accounts and repayment history
• Previous credit searches carried out in your name

The V12 application form usually takes less than 5 minutes to complete, and in most cases you’ll receive an instant decision. In some circumstances, V12 may need additional time to review your application.

To apply:

1. Select your products and proceed to checkout.
2. Choose finance as your payment method.
3. Select your preferred finance term and deposit (if applicable).
4. Complete the V12 online form using your full legal name and correct address details.
5. Sign your finance agreement electronically.

If approved and a deposit is required, this will be taken through the V12 system. Once complete, we will process your order for delivery.

Applications may be declined for various reasons, including:

• Not meeting the eligibility criteria
• Adverse credit history
• Overall credit score
• Being considered over-committed financially
• Incorrect or incomplete information on the application

If you wish to appeal, you should first obtain an up-to-date credit report (e.g. from Experian, Equifax or TransUnion) and then email V12’s Underwriting Team at underwriting@v12finance.com.

If your application is not successful, you can still purchase using other methods such as PayPal, credit or debit card.

• Monthly repayments are collected by Direct Debit by V12 Retail Finance.
• Your repayments typically start around 30 days after delivery.
• You can make additional or early repayments by contacting V12 or via their self-service portal.
• To change your Direct Debit details, contact V12 Customer Services on 029 2046 8900 or email customerservices@v12finance.com.

For security reasons, goods purchased on finance can only be delivered to the address on your finance application.

If you need to amend your order or loan amount after approval, please contact us. A new application may be required for changes, and approval is not guaranteed.

Please refer to our Returns & Cancellations section for details on returning goods purchased with finance. Some items (e.g. made-to-order or bespoke goods) may not be cancellable.

You have the right, under the Consumer Credit Act 1974, to withdraw from the credit agreement within 14 days. If you do so, you must repay the full amount of credit and any interest that has accrued from the start of the agreement until the date of repayment.

To withdraw, you must contact V12 Retail Finance directly using the contact details on your credit agreement.

If you are unhappy with any aspect of your goods or the service you have received from Cycle King, please contact us:

Phone: 01268 574040
Email: info@cycleking.co.uk
Address: 1–5 Professional Place, Hodgson Way, Wickford, SS11 8YX

If your complaint relates specifically to your finance agreement, we will forward it to V12 Retail Finance, who will acknowledge and investigate it, usually responding within eight weeks.

If your personal or financial circumstances change and you are concerned about managing your repayments, V12 will do what they can to help.

If you need support, contact V12 Customer Services on 029 2046 8900 or email customerservices@v12finance.com.

To process your finance application, V12 will ask for information about your personal, employment and financial circumstances. They will share data with Credit Reference Agencies and conduct a creditworthiness and affordability assessment.

V12 will provide details of their privacy policy when you begin your application, explaining clearly how your data is used and stored.

For questions about your finance agreement:
Please contact V12 Retail Finance using the details on your credit agreement or in their emails.

For questions about placing an order or an existing order:
Email: info@cycleking.co.uk
Phone: 01268 574040