How do I join the Loyalty Club?
It's super simple! The Loyalty Club is not a 3rd Party Service, it is a complimentary service that we deliver to all our valued customers. All you need to do is shop with us today and the email address you provide during checkout will be used to activate your membership. Your email address and purchase history is not shared with anyone else.
Am I already earning reward points?
Possibly. The Loyalty Club and Customer Reward points are associated with the email address provided to us when creating a Customer Profile. So, if you've shopped with us in the recent past, either in-store or online, and provided an email address to us, then your Loyalty Club profile may already be active, and you could have already earned rewards (known as Customer Rewards) to use with a purchase today!
I've only shopped in-store. Can I use my rewards online?
Absolutely. The Loyalty Club and your Customer Rewards points are associated with the email address provided to us when creating a Customer Profile in-store. So, when you purchase online today, be sure to use the same email address that you gave to us in-store and it will recognise that it is you and display your Customer Reward points balance during checkout.
I've only shopped online. Can I use my rewards in-store?
Absolutely. The Loyalty Club and Customer Reward points are associated with the email address provided to us when creating a Customer Profile online. So, when you visit us in-store, be sure to let us know that you are already a customer. We can then link your purchase with your Customer Profile, ensuring your Customer Rewards points balance will be available to use.