In the event you need to return anything to us, please contact us using the returns details on our
Terms and Conditions page. You must notify us within 14 days of receiving your bike, and the bike must be returned to us in a perfect saleable condition. The return postage costs in these instances are the responsibility of the purchaser. Should you wish us to arrange for our courier to collect the goods, our standard charge for this is £20. A new order for a replacement bicycle in the correct size can then be placed.